This policy explains how Pochelle collects, uses and protects your personal information, in line with PIPEDA and Quebec's Law 25.
What we collect
Your name, email, shipping and billing address, phone number and order details when you buy. Payment details are processed by our payment provider and never stored by us. When you browse, we collect device and usage data through cookies.
Why we use it
To process and ship your order, contact you about it, prevent fraud, improve our store and, only if you agree, send you marketing emails. You can unsubscribe at any time.
Who we share it with
Only with the providers we need to run the store: our e-commerce platform (Shopify), payment processors, carriers and fulfilment partners, and advertising platforms for measurement where you consented to cookies. We never sell your personal information.
Your rights
You can ask to access, correct or delete your personal information, or withdraw your consent, by emailing us. We answer within 30 days.